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L'impact de la satisfaction client sur votre CA
Comment optimiser votre service client
Comment preparer vos équipes support client pour le Black Friday
Watch the webinar
Co-hosted by
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🇫🇷 Tim Dumain
CEO et co-fondateur de Bigblue
CEO de Bigblue, il a aidé plus de 500 marques e-commerce à créer une expérience client de premier ordre qui augmente les ventes et optimise les dépenses publicitaires.
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Yohan Loyer
Strategic Partner Manager - EMEA at Gorgias
Yohan manages Partnerships at Gorgias, working closely with partners across Europe. He is passionate about E-commerce, Customer Experience, Technology and helping people through his experience and network. He joined Gorgias in 2020 as the Customer Success Manager for Enterprise customers in EMEA, after spending 3.5 years at Salesforce
What attendees say about the D2C Academy
“Actionable tips that I can easily apply to my business. I think they are great and I will look at the ones I missed”
